Lumi Support Coordination

Lumi Support coordination, your Personal Assistant for All Things NDIS

We specialise in personalised NDIS Support Coordination, Advocacy, and Psychosocial Recovery Coaching, helping participants navigate the NDIS and get the most out of their plans.

At Lumi Support, we simplify the NDIS process, ensuring you access the right supports, understand your plan, and make the most of your funding. We act as your trusted advisor, connecting you with the best providers and services.

Based in Melbourne and Geelong, we offer support coordination across Victoria and recovery coaching Australia-wide via Telehealth, delivering genuine, one-on-one support as a family-run business.

🌟 Our Services

Lumi Support provides comprehensive services, including:

✔ NDIS Support Coordination – Simplifying your NDIS journey by helping you understand and make the most of your plan. Our coordinators assist with connecting to suitable providers and managing daily activities, ensuring your support aligns with your goals.

✔ Specialist Support Coordination – Assisting participants with complex needs by navigating high-level challenges, coordinating multiple services, and ensuring their plan delivers the best possible outcomes.

✔ Advocacy & Peer Support – Providing dedicated advocacy to help participants secure the right NDIS supports, challenge plan decisions, and achieve fairer outcomes. We empower individuals by ensuring their voices are heard and their needs are met.

✔ Psychosocial Recovery Coaching – Fostering resilience and self-management for participants with psychosocial disabilities. Our recovery coaches work closely with you to build skills for lasting, meaningful recovery.

🎯 Our Mission

At Lumi Support, we believe in quality over quantity. We keep our participant-to-coordinator ratios low to ensure each participant receives dedicated, attentive support. Our team values real connections and advocates passionately for every participant, treating each person like family.

🌈 What Sets Lumi Support Coordination Apart?

We are proudly multicultural, connecting with participants from English, Greek, and Spanish-speaking backgrounds. Our culturally diverse team brings a unique, inclusive approach, allowing us to engage with participants and communities on a deeper level. We take the time to meet with participants, understand their individual needs, and tailor a program specifically for them. Additionally, our expertise in NDIS appeals and funding disputes empowers us to champion participants' needs, ensuring they receive fair and comprehensive support.

💡 Success Stories

A memorable success story involved assisting a 61-year-old participant with a neurological condition. After her initial NDIS application was mishandled, we managed her reapplication from start to finish, enlisting legal and therapeutic support to secure the funding she needed. Today, she enjoys a significantly improved quality of life, which drives our commitment to every participant.

🚀 Immediate Capacity

With no waitlists, Lumi Support is ready to assist you immediately, providing a smooth onboarding process to get you the support you need without delay.

Let Lumi Support be your partner in building a brighter, more empowered future. Reach out today and begin your journey toward independence and confidence.