Your Guide to Aged Care Assessments: Understanding Your Options and Next Steps

Navigating aged care services in Australia starts with understanding the assessment process. Here's what you need to know about getting started and choosing the right care options for you or your loved one.

Getting Started with My Aged Care

The first step is contacting My Aged Care, the Australian Government's entry point to aged care services. You can:

• Call 1800 200 422
• Visit the My Aged Care website
• Ask your GP for a referral

Types of Assessments

Regional Assessment Service (RAS)

For basic Support at Home through the Commonwealth Home Support Programme (CHSP), you'll need a RAS assessment. This is suitable for people who need a bit of help to stay independent.

Aged Care Assessment Team (ACAT)

An ACAT assessment is required for more comprehensive care needs, including:

• Home Care Packages
• Support at Home
• Short-term restorative care
• Residential aged care
• Transition care

Preparing for Your Assessment

To get the most from your assessment:

• Have your Medicare card ready
• List your current health conditions and medications
• Think about your daily challenges and goals
• Consider having a family member or friend present

Understanding Service Options

After your assessment, you may be eligible for various services:

• In-home support (cleaning, shopping, Personal Care)
• Allied Health services
• Social activities and transport
• Respite care
• Residential aged care

Next Steps After Assessment

Once approved:

• Review your assessment outcome letter
• Research local service providers
• Compare costs and waiting times
• Contact providers to discuss availability

 

Frequently asked questions

How long does an aged care assessment take?

Most assessments take 45-75 minutes and can be conducted in your home. The assessor will discuss your needs, current situation, and goals for the future.

Do I need to pay for an aged care assessment?

No, aged care assessments through My Aged Care are free. However, you may need to contribute to the cost of services you receive after approval.

Can I have someone with me during the assessment?

Yes, you can have a family member, friend, or advocate present during your assessment to help explain your needs and take notes.

 

How Karista can help

Need help finding aged care services? Search local providers on Karista

 

General information only: This article is for general information and is not medical, clinical, legal, or financial advice. Speak with your GP, treating clinician, My Aged Care assessor, or relevant professional about your circumstances.