Key Workers

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What is Key Worker?

A Key worker is the central support figure for children up to 9 years old under the NDIS Early Childhood Approach — usually an occupational therapist or speech pathologist who acts as the child's main therapist and point of contact, coordinating other practitioners and guiding families through the NDIS.

One main contact

A single therapist coordinates the rest of your child's supports.

Family-centred

Strategies built into everyday family routines, not just therapy sessions.

NDIS navigation

Clear, accessible guidance through Early Childhood Approach funding.

How Key Workers Can Help

Tell us what you need

Complete the form, call 0485 972 676, or live chat about your goals, funding and location.

We match you with providers

Connected with an available Key Worker.

You choose

Karista handles the paperwork once you've picked the provider that's right for you.

Search for supports

Find Key Workers near you

Search the provider directory to find support that matches your goals.

Frequently Asked Questions

What age range does a Key Worker support?

Children up to 9 years old, under the NDIS Early Childhood Approach.

Which professionals work as Key Workers?

Typically occupational therapists or speech pathologists with early childhood experience.

Does a Key Worker replace other therapists?

No — they coordinate the other practitioners involved and act as the main point of contact for the family.

How is this funded?

Usually through NDIS Early Childhood Approach funding under Capacity Building.

What is a Key Worker?

An NDIS Key Worker is a central support figure for children up to nine years old accessing the NDIS. They work closely with families and caregivers to help children achieve their goals while also coordinating and strengthening their support team.

 

Key Workers are qualified professionals, such as Occupational Therapists, Speech Pathologists, or Early Childhood Educators, with specialized training in early childhood support. As your child's primary therapist, they will be your main point of contact throughout the journey.

Is a Key Worker covered in my NDIS Plan?

If you have a child up to nine years old and need support from a Disability Key Worker, you may be eligible for funding through the NDIS Early Childhood Approach. Key Worker services are included under the Capacity Building support category in your NDIS plan.

What does an NDIS Key Worker do?

Key Workers have a wide range of responsibilities, including:

 

  • Developing personalised strategies for families to integrate into their daily routines, addressing their child's developmental requirements.
  • Coordinating services from other practitioners to support the child's development.
  • Delivering intensive assistance to educate and empower individuals surrounding the child, equipping them with essential skills to foster learning, growth, and engagement.
  • Guiding families through navigating the NDIS and accessing other community services tailored to their specific needs.
  • Providing easily understandable information to enable families to make well-informed decisions concerning their child's needs.
  • Facilitating connections between families and community-based services aimed at fulfilling their child's developmental needs.

The Trust We've Earned

Absolutely professional. Ellen is such a pleasant & professional person. she has a lovely maner, lovely accent was lovely to talk too. She listened & she cared & she did what she said she would do. Thank you Ellen, never change & stay you hunny 💃💃💃💃💃💃💃💃💃💃💃💃💃💃💃

Sugarplum Snowdrop

2 weeks ago, Google

Very helpful with finding suitable Ndis providers for my son. Definitely recommend. Thank you Gloria and team.

Tulianna Tiumaafifi

2 weeks ago, Google

Super helpful, I have been thrown with all the different NDIS terms and things needed Isabelle really helped me understand and she organised everything for me 10/10

corey lorite

2 months ago, Google

Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you

braddo 1972

4 months ago, Google

Absolutely professional. Ellen is such a pleasant & professional person. she has a lovely maner, lovely accent was lovely to talk too. She listened & she cared & she did what she said she would do. Thank you Ellen, never change & stay you hunny 💃💃💃💃💃💃💃💃💃💃💃💃💃💃💃

Sugarplum Snowdrop

2 weeks ago, Google

Very helpful with finding suitable Ndis providers for my son. Definitely recommend. Thank you Gloria and team.

Tulianna Tiumaafifi

2 weeks ago, Google

Super helpful, I have been thrown with all the different NDIS terms and things needed Isabelle really helped me understand and she organised everything for me 10/10

corey lorite

2 months ago, Google

Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you

braddo 1972

4 months ago, Google

Absolutely professional. Ellen is such a pleasant & professional person. she has a lovely maner, lovely accent was lovely to talk too. She listened & she cared & she did what she said she would do. Thank you Ellen, never change & stay you hunny 💃💃💃💃💃💃💃💃💃💃💃💃💃💃💃

Sugarplum Snowdrop

2 weeks ago, Google

Very helpful with finding suitable Ndis providers for my son. Definitely recommend. Thank you Gloria and team.

Tulianna Tiumaafifi

2 weeks ago, Google

Super helpful, I have been thrown with all the different NDIS terms and things needed Isabelle really helped me understand and she organised everything for me 10/10

corey lorite

2 months ago, Google

Based on my correspondence this morning with carista I would highly recommend them to anyone needing their services very good to work with switched on and get the job done for you

braddo 1972

4 months ago, Google

GoogleRating
4.9
542 reviews

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