Number 1 Care Provider

About Us
Number 1 Care Provider Pty Ltd is a trusted, NDIS-registered disability support provider based in Melbourne, delivering compassionate, person-centred care for over 15 years. We are committed to empowering individuals with disabilities to live more independent, meaningful, and fulfilling lives. Our approach focuses on respect, inclusivity, and tailored support to meet each participant’s unique goals.

Our multidisciplinary team works closely with clients, families, healthcare professionals, and support coordinators to provide integrated services across Melbourne. We offer in-home, community, and clinic-based support, including 24/7 care, ensuring flexible and responsive service delivery.

Support Coordination
We specialise in Specialist Support Coordination, assisting participants with complex needs to navigate and coordinate services across multiple providers. Our team works collaboratively to:

• Conduct comprehensive assessments to identify participant needs

• Develop personalised support plans aligned with goals

• Coordinate and manage services for consistent and effective care

• Advocate on behalf of participants with other providers and stakeholders

Our approach enhances independence, builds confidence, and ensures continuity of care for every participant.

Behaviour Support
Our Behaviour Support services focus on promoting positive change through tailored, evidence-based strategies. We provide:

• Behavioural analysis and assessment to identify triggers and patterns

• Individualised Behaviour Support Plans (interim and comprehensive)

• Skill-building, positive reinforcement, and alternative coping strategies

• Caregiver and support staff training for consistent implementation

• Regular monitoring and plan adjustments to ensure effectiveness

These services support participants to achieve long-term positive outcomes while respecting dignity and personal goals.

Assistance with Daily Living
We provide comprehensive Assistance with Daily Living, supporting participants to maintain independence and participate fully in their community. Services include:

• Personal care (bathing, dressing, grooming, toileting)

• Meal preparation and nutritional support

• Household tasks, cleaning, and laundry

• Shopping, errands, and community engagement

• Medication management and reminders

Support is tailored to each participant and can be provided at home or in community settings.

Transport
Our Transport Assistance services ensure safe, reliable, and comfortable travel to medical appointments, social events, and community activities. We help participants remain active, connected, and engaged, providing:

• Transportation to and from appointments and events

• Coordination of specialized transport for medical needs

Health and Wellbeing
We support holistic Health and Wellbeing through personalised physical and mental health programs:

• Individualised exercise plans, strength and flexibility training, and cardiovascular programs

• Group exercise and wellness activities

• Therapy and counselling for mental health, stress management, and coping strategies

• Support groups and mindfulness programs

Our approach enhances overall wellness and quality of life.

Home Maintenance
We provide professional Home Maintenance Services to ensure safe and functional living environments, including:

• Routine repairs (plumbing, electrical, painting, HVAC maintenance)

• Emergency repair services (burst pipes, electrical faults, roof issues)

• Seasonal maintenance, gutter cleaning, lawn care, and insulation checks

24/7 High-Intensity Support
Our High-Intensity Care services provide continuous support for individuals with complex medical or personal needs, including:

• Continuous monitoring and supervision

• Assistance with activities of daily living and medication management

• Skilled caregivers trained in emergency response and complex care needs

• Ongoing communication and support for family members and primary caregivers

Why Choose Number 1 Care Provider

• Over 15 years of experience in person-centred disability support

• Multidisciplinary team delivering NDIS-registered services

• Flexible service delivery: in-home, clinic-based, community, and 24/7 care

• Holistic and tailored care plans aligned with participant goals

• Committed to empowerment, independence, and positive outcomes