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Essential questions to help you prepare for allied health services and make the most of your therapy journey

Key Questions to Ask Before Starting Therapy: Your Guide to Occupational Therapy, Speech Therapy and Physiotherapy

Allied Health

By Karista | 05 Jul 2026

Key Questions to Ask Before Starting Therapy: Your Guide to Occupational Therapy, Speech Therapy and Physiotherapy

Starting therapy can feel overwhelming, but asking the right questions helps you get the most from your allied health services. Here's what to consider before beginning occupational therapy, speech therapy, or physiotherapy.

Understanding Your Goals and Support Needs

  • What specific daily activities do you want to improve?
  • How will therapy fit into your current routine?
  • What support might you need between sessions?

Practical Considerations

Location and Accessibility

  • Is the therapy available in your local area?
  • Can sessions be provided at home, in clinic, or online?
  • What transport options are available?

Funding and Costs

  • Is the provider NDIS registered?
  • Do they bulk bill through Medicare?
  • What funding options are available through My Aged Care?
  • Are there any gap fees to consider?

Provider Questions

  • What experience do you have with similar goals?
  • How often will sessions be scheduled?
  • What happens if I need to cancel?
  • How will progress be measured?
  • Will I receive a home exercise program?

Coordinating Your Care

  • How will therapy complement other services?
  • Can reports be shared with my GP or support coordinator?
  • What's the best way to communicate between sessions?

Remember, your support coordinator or GP can help you navigate these questions and find the right provider for your needs.

General information only: This article is for general information and is not medical, clinical, legal, or financial advice. Speak with your GP, treating clinician, plan manager, support coordinator, My Aged Care assessor, or relevant professional about your circumstances.

Frequently asked questions

How do I know which type of therapy is right for me?

Your GP or support coordinator can help determine which therapy suits your goals. They'll consider your daily activities, challenges, and what you want to achieve.

Can I change providers if the therapy isn't meeting my needs?

Yes, you can change providers. Discuss your concerns with your current provider first, then speak with your support coordinator or GP about finding a better match.

How long will I need therapy for?

Therapy duration varies based on your goals and progress. Your provider will discuss timeframes during assessment and regularly review your progress.

How Karista can help

Ready to start your therapy journey? Search Karista to find allied health providers in your area.

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