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A practical guide to help you prepare for Medicare mental health sessions and make the most of your care plan

10 Essential Questions to Ask Before Starting Medicare-Supported Mental Health Care

Mental Health

By Karista | 29 Jun 2026

10 Essential Questions to Ask Before Starting Medicare-Supported Mental Health Care

Getting Started with Medicare Mental Health Support

Accessing mental health care through Medicare can feel overwhelming at first. Here's what you need to know before booking your sessions.

Questions About Referrals and Plans

  • How many Medicare-supported sessions can I access this year?
  • Do I need a Mental Health Care Plan from my GP?
  • What information should I bring to my GP appointment?

Provider and Service Questions

  • What's your experience with my type of concerns?
  • Do you bulk bill or have additional fees?
  • What's your typical wait time for new clients?
  • Do you offer telehealth sessions?

Practical Considerations

  • What happens in the first session?
  • How often will we meet?
  • What's your cancellation policy?

Making Your Sessions Count

Remember to discuss your everyday goals and what you hope to achieve through therapy. This helps ensure you're matched with the right support for your needs.

Additional Support Options

If you're also accessing NDIS or My Aged Care services, let your provider know, as this may affect your care coordination.

General information only: This article is for general information and is not medical, clinical, legal, or financial advice. Speak with your GP, treating clinician, plan manager, support coordinator, My Aged Care assessor, or relevant professional about your circumstances.

Frequently asked questions

How many mental health sessions does Medicare cover?

Medicare currently supports up to 10 individual mental health sessions per calendar year with an eligible mental health professional under a Mental Health Care Plan.

Do I need a referral to see a mental health professional?

Yes, you need a referral from your GP and a Mental Health Care Plan to access Medicare-supported mental health sessions.

Can I use Medicare and NDIS funding for mental health support?

Yes, you can access both Medicare and NDIS funding for mental health support, but it's important to discuss this with your providers to ensure appropriate coordination of services.

How Karista can help

Ready to start your mental health journey? Find Medicare-registered mental health professionals in your area.

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